Student Complaint Policy

    The Chicago Community Learning Center is committed to providing an environment that is free of discrimination and unlawful harassment. CCLC will admit students without regard to age, gender, race, disability, ethnic background or religion. Actions, words, jokes, or comments based on an individual’s race, ethnicity, age, religion or any other legally protected characteristics, will not be tolerated. Anyone engaging in these actions will be reprimanded according to the decision of the Administrative Office. 

    While CCLC takes painstaking efforts to protect students from undesired actions by others in the educational milieu, there are times that students may have questions or complaints about the acts of other students, faculty, staff and/or operations of the school in general.

    For all questions or complaints regarding issues or the behavior of an individual student or professor, students should address this concern confidentially with the school administrator, Angie Spencer, 4753 N. Broadway, Suite 602, Chicago, Illinois 60640. The phone number is 773-506-1503.

    If a student has a complaint that is directed at the institutional level, the student may register the complaint with the Director of Operations, Asfia Rather, 4753 N. Broadway, Suite 602, Chicago, Illinois 60640. 

The phone number is 773-506-1503.

If a student attempts to file a complaint at the institutional level and is not successful, the student may register the complaint with Illinois Higher Board of Education.

Complaints can be registered through the IBHE online complaint system at, accessible through the agency’s homepage (

     Students may also write:      Illinois Board of Higher Education

          1 North Old State Capital Plaza, Suite 333

          Springfield, Illinois 62701

PHONE: (217) 557-7359  

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4753 North Broadway Street, Ste # 602 Chicago, Illinois 60640, United States

CHICAGO 773.506.1503 LITTLE VILLAGE 773.801.0816